All Systems Operational

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Real-time updates about HawkSoft Cloud system performance. Refresh this page anytime for the latest updates.

Uptime over the past 90 days. View historical uptime.
Authentication / Sign-in Operational
90 days ago
100.0 % uptime
Today
Client Services (client, search, tasks, attachments) ? Operational
90 days ago
99.94 % uptime
Today
Accounting Operational
90 days ago
100.0 % uptime
Today
Commissions Operational
90 days ago
99.91 % uptime
Today
Downloads Operational
90 days ago
100.0 % uptime
Today
Partner Integrations Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Texting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 23, 2025

No incidents reported today.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Virtual Printer not working for some users
Resolved - Microsoft appears to have fixed the issue with Windows 11 version 25H2. We have confirmed that users that get Windows 11 version 25H2 fresh do NOT experience the issue with the HawkSoft Virtual Printer. Users that are still experiencing the issue from prior should uninstall the following two Windows Updates (instructions below) and then move forward with Windows Updates as normal. After following these steps, if you continue to experience the issue, please contact HawkSoft Support.

Uninstall and Reapply the Windows Update
------------------------------------------------
1. Open Command Prompt as Administrator
2. Click the Start menu in Windows and type "cmd".
3. Right-click on Command Prompt and select Run as administrator.
4. If prompted by User Account Control, click Yes to allow it.

Run install commands
------------------------------------------------
Run the following two uninstall commands, one at a time. This may take several minutes to complete. Either of the commands may fail or give a message that the update is not installed, which is not an issue.

wusa /uninstall /kb:5066835
wusa /uninstall /kb:5065789


Restart when prompted, or after both uninstall processes have been completed.
Reapply Windows Updates.
Oct 17, 09:29 PDT
Identified - We have confirmed the 2025-10 Cumulative Update for Windows 11 Version 25H2 released last night has impacted the HawkSoft Virtual Printer.

For affected HawkSoft 6 users, steps for a workaround are available at https://go.hawksoft.com/virtual-printer-issue-10-15-25.

For affected HawkSoft 5 users we are continuing to research additional options beyond "Print to PDF."
Oct 15, 11:03 PDT
Update - This appears to be related to a 3rd party component "novaPDF" and the 2025-10 Cumulative Update for Windows 11 Version 25H2 released last night. Affected users can switch to "Print to PDF" for the time being. We are researching potential fixes and will provide more information as available.
Oct 15, 09:58 PDT
Investigating - We have received reports of Virtual Printer not working for some agencies. This appears to be related to a 3rd party component "novaPDF" and a recent Windows 11 Update.

Affected users can switch to "Print to PDF" for the time being.

We are researching the issue and will provide more information as available.
Oct 15, 07:29 PDT
Oct 16, 2025

No incidents reported.

Oct 15, 2025
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

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