Texting degraded

Incident Report for HawkSoft Cloud Status Dashboard

Resolved

This incident has been resolved.
Posted Oct 16, 2026 - 10:31 PDT

Monitoring

We have pushed an update to the system to prevent it from being overloaded, and are monitoring the results.
Posted Oct 16, 2026 - 10:23 PDT

Update

We are continuing to investigate the root cause of the issue.
Posted Oct 16, 2026 - 10:13 PDT

Investigating

We are currently investigating an issue with the Texting platform. Texting features may be temporarily unavailable or slow to respond.
Posted Oct 16, 2026 - 09:40 PDT
This incident affected: Texting.
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